Refund policy
Returns
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You may return unworn, unwashed, and unused items within 10 days of receiving your order.
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The item must be in its original condition with all tags attached.
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To initiate a return, please contact us at through our e-mail (contact.duskkw@gmail.com) or through direct messages on instagram, and we’ll provide you with return instructions.
Refunds
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Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.
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Refunds will be issued to the original payment method used at the time of purchase.
Exchanges
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We currently do not offer exchanges. If you'd like a different size or color, please return the item and place a new order.
Shipping Costs
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The cost of return shipping is the responsibility of the customer unless the item is faulty or damaged upon arrival.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we’ll arrange for a return or replacement at no additional cost to you
Kindly note: Items without original tags are not eligible for return or refund.